Since 1961, Mercury Insurance has provided customers with competitive rates and excellent customer service. But when COVID-19 hit, the organization faced challenges with timely and accurate communications to insurance customers. Focused on improving customer experience and satisfaction, Mercury Insurance built a stronger data foundation by modernizing its technology stack. Join Vamshi Andhe to learn how he approached migrating legacy systems and created an enterprise data strategy to improve retention, increase revenue, and arm independent agents with comprehensive, trusted data.
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