Reltio for Retail
Deliver experiences
that keep shoppers coming back.
Fuel seamless experiences, personalized journeys, and customer loyalty that lasts with unified, real-time data.
Trusted by leading brands.
3X
growth in registered shoppers
60%
increased first-call resolution
77%
improvement in data quality
$10M
savings in inventory management
Your data foundation for
building loyalty that lasts.
Our vendor-agnostic context intelligence platform unifies, standardizes, enriches, and activates core data with fast time to value.
RELATIONSHIPS AND LOYALTY
WITH PERSONALIZATION
PROFITABILITY
AND STORE LAUNCHES
RESILIENT SUPPLY CHAIN
Deliver frictionless omnichannel experiences.
Seamless digital, mobile, and in-store experiences drive customer satisfaction and loyalty. With real-time 360° profiles that unify customer, loyalty program, and interaction data, you can recognize the shopper across all channels—with full context. Your AI agents can anticipate buying signals, trigger bespoke offers and product recommendations, or proactively identify and resolve service issues.
Boost customer lifetime value with targeted marketing.
Identify high-value audiences and predict buying intent with 360 profiles from trusted customer, interaction, and unstructured data. Deliver personalized offers across all channels, enable faster campaign launches, and reduce wasted spend. Power AI agents that can analyze customer behavior, pinpoint high-value customer segments, and automatically generate tailored campaigns.
Optimize inventory, merchandising, and pricing.
Accurate forecasting and planning need trusted product, supplier, and customer data. So you can tailor promotions, activate dynamic pricing, and localize assortment planning. Enable your AI agents to predict demand shifts, optimize assortments and pricing, and automate replenishment—reducing stockouts and markdowns, while maximizing category profitability.
Win market share faster by scaling with less risk.
Having clean, synchronized data gives you the visibility to launch new assortments, products, and stores quickly and consistently. Keep pace with consumer trends, shorten time to shelf, and maximize sell-through across the lifecycle by unifying stores, products, and assortment data. Use AI agents that continuously track new-product performance, surface emerging issues, and recommend corrective actions.
Streamline end-to-end processes.
Improve visibility across the supply chain and streamline coordination with suppliers based on reliable product, supplier, and store data. With unified data, you can share product information with suppliers via GDSN and easily report on sustainability and ethical sourcing. Set up AI agents for success in executing quick product recalls and adapt sourcing strategies to meet market shifts or disruptions.
Unleash the potential of AI in retail with
a system of context.
Autonomous shopping.
With clean product, customer profiles, and purchase history, AI agents automate reorders and curated baskets—raising order value and easing staff load.
Personalized campaigns.
With low-latency product and customer profiles—plus interactions and transactions—AI agents identify high-value segments and generate tailored campaigns.
Dynamic pricing management.
AI agents access accurate customer, product, inventory, and transaction data to assess demand and supply in real time and auto-adjust prices.
Hear from our customers
“It’s absolutely clear that without this connected data, it would be really difficult to provide this connected experience.”
Shamim Mohammad
Executive Vice President & Chief Information and Technology Officer
“Traditionally, Kohler is a B2B company, but now we’ve actually moved much more to B2C— and it’s growing really, really fast. Reltio has played a huge role in that as far as helping us understand our consumer data.”
Alex Langhorne
Data Governance Manager
“Any business transformation must be built on a strong data foundation. That starts with accurate, accessible, complete, and connected data. With the right data in place, organizations can make business decisions based on insights by applying analytics, artificial intelligence, and machine learning.”
Shree Seshan,
Director of IT Digital Data Management and Strategy
Retailers can get started quickly and achieve fast time to value.
Achieve AI-driven transformation without compromising on speed, trust, or compliance.
Comprehensive, real-time data for retail.
Reltio Data Cloud continuously ingests, unifies, and enriches your data that’s ready to power agentic AI-driven automation across the enterprise.
Predefined data models and configurations.
Accelerate time to value with prebuilt data models and ready-to-use match rules, workflows, and dashboards tailored to industry best practices.
Prebuilt integrations and connectors.
Easily connect to ecommerce platforms, POS, CRMs, loyalty, and supply chain applications. Enrich your data with preintegrated third-party sources.
Prescriptive implementation.
Accelerate value using prebuilt assets backed by industry expertise for faster, iterative deployments and reduced implementation risk.
Powerful capabilities for retailers.
Intelligent 360°profiles.
Unify siloed customer, product, loyalty, and transaction data into AI-ready 360° profiles to power every interaction, campaign, and decision across all channels.
Instant, on-demand data.
Deliver trusted data to any system, channel, or AI platform in milliseconds. Fuel seamless omnichannel experiences and AI-driven engagement with instant, reliable data access.
Simplified, strengthened compliance.
Simplify data privacy compliance with built-in consent management that captures customer preferences and applies them consistently across systems.
Automated identity matching and enrichment.
Eliminate duplicates and reveal connections by matching each record to a governed external identity reference and connecting related records across channels, systems, and brands.
Householding and segmentation.
Dynamically model relationships among people, products, and locations—revealing how households shop. With continuously refreshed attributes, automates audience segmentation.
Prebuilt AI agent for product recommendations.
Automate product recommendations and raise offer relevance with purpose-built AI agent using reliable Reltio customer records with relationship and interaction data.
Learn more about how we help retail businesses thrive.
Ready to
see it in action?
See how Reltio Data Cloud can give you the speed and flexibility you need to accelerate the value of your data and maximize its impact every day.